The Directorate Quality Assurance is charged with the responsibility of safeguarding the quality and standards of university educational provisions in accordance with the universities Vision, Mission, Motto and Core values. The Directorate Quality Assurance is responsible for the following functions:

a) Establishment of quality standards on management and activities for the university.

b) Provision of quality assurance and quality control of all academic programmes.

c) Coordination of the development and review of policies and operational manuals as well as instruments for use in internal evaluations, guiding universities academic and research quality assurance operations.

d) Coordination of the development of the university’s physical resources, and formulation and ensuring the implementation of the strategic plan and the performance of contract of the university.

The Quality Assurance section makes sure that procedures and programs are systematically reviewed to make sure they meet acceptable standards for teaching, learning, scholarship, and infrastructure. The Directorate has so far successfully completed an Institutional Quality Audit by CUE, facilitated the approval and accreditation of academic programs, trained staff and students in quality assurance, ensured student evaluation of courses, established a forum for class representatives, trained class representatives in leadership skills, ensured the auditing of graduation class marks and facilitated new staff orientation on quality assurance matters. Students and staff have been infused with a culture of transformative leadership, cooperation, and evidence-based decision-making. As a result, service delivery is now more efficient, and all processes are constantly being improved. The evidence of Directorate Quality Assurance output can be seen in the graduates of Tom Mboya University from Undergraduate to Postgraduate who are holding important positions in different sectors of the economy and providing excellent services. The awesome physical facilities, infrastructure and competent human resource at Tom Mboya University are also a testimony. The Directorate reaffirms its commitment to enhancing and maintaining quality standards at the university and congratulates the graduands of 2023.